Confessions of a Park Ranger
Webmaster's Note: This article first
appeared in the Friends of the Little Bighorn Battlefield August 2004 newsletter. It is a deeply honest and accurate account of Neil's life
while employed at the battlefield, experiences with Custer enthusiasts, and the true story
of the
Custer Battlefield Historical & Museum Association (CBH&MA) demise
as the cooperating association of the battlefield.
I have known George Custer for almost
as long as I have known myself. Personally, I never met the man, he
having perished on the bluffs overlooking the Little Bighorn valley in
southeastern Montana some 72 years before my birth, but his impact on me
was, and remains, a dominant influence on my life and career. A late
night movie, THEY DIED WITH THEIR BOOTS ON, starring the swashbuckling
Errol Flynn introduced me to the individual. I was hooked. I paraded
outside the next day donning my blue Cub Scouts uniform replete with
yellow kerchief and replayed the final battle scene, falling down and
getting up 263 times, each act representing the death of a soldier. The
last time, the 264th, I reserved for the gallant Custer. I
believe my death pose no less dramatic than that portrayed on the silver
screen, but alas, there was no camera to capture my Oscar-winning
performance, such are the antics of an eight-year old Custer addict.
Reading anything and everything on
Custer, I even contrived family vacations trips (blessed are my parents
who tolerated my interests) that included places associated with the
famous Union cavalry general. That wasn’t difficult, growing up in
Virginia, where the Civil War Custer roamed–Yellow Tavern,
Charlottesville, Beaverdam Station, Winchester, Tom’s Brook, Cedar
Creek, Waynesboro, Petersburg, Dinwiddie Courthouse, Appomattox
Courthouse, and Five Forks–the last place of significance to me, since
it is the site of where my great-great grandfather was captured, perhaps
by one of Custer’s troopers.
It is an empirical statement that
Custer is partially responsible for my career with the National Park
Service. The National Park Service administered Custer Battlefield
National Monument, therefore I set my sights on obtaining my penultimate
goal, to seek a job with the NPS and work at Custer Battlefield. I
sought a seasonal job with Custer Battlefield in 1968. I was rejected.
Worst still the peak of my deflated ego arrived when I read the envelope
addressed to me but its contents containing the name of some other
miscreant’s rejection letter. Stubborn, I turned to Petersburg National
Battlefields where I became seasonal ranger. I parlayed that
appointment into a full-time position ultimately becoming the park’s
historian. But I desired to work at Custer Battlefield. On two
occasions positions opened up at Custer but I was passed over each
time.
In 1978 while working as park
historian at Ozark National Scenic Riverways in Van Buren, Missouri, I
decided to personally visit the battlefield and let the park
superintendent know of my frustrations. I figured since the normal
application route for filling park vacancies proved unproductive that I
might as well attempt a person-to-person meeting. I had nothing to
lose. Coaxing my wife to take an October trip to Montana, not unlike my
contrivances with my parents on family vacations, we packed up and drove
to Montana intent on meeting the park superintendent and telling him or
her of my desires. I met with park superintendent Jim Court. Jim was
and is a congenial fellow, bewhiskered, provocative to say the least,
but willing to assume risks even to the point of endangerment to his own
career when he thinks he is right. The conference seemed productive for
Jim seemed intrigued with my sincerity. He was non committal, yet I
left feeling that I had scored some points.
Park Historian
What I did not learn until later Jim
had conducted some research on his own about me, checking my references,
and compiling background information. Months passed without notice
until I received a phone call from Jim indicating that his present
historian was taking a position with the Bureau of Land Management and
he desired to know if my attitude or current status had vacillated in
the interim. No way. Through respective Regional Directors Jim
lobbied to negotiate a direct reassignment but the wheels of government
oftentimes grind slowly, if at all. Hearing no news, my wife Debbie and
I started on a vacation to camp and meet friends in Great Smoky
Mountains National Park. The embarkation of the trip started on less
than memorable note for I was stressed out over the dearth of
information regarding the transfer. Would it go through or would it
implode? Debbie reminds me to this day that I was not very pleasant to
be around. All the way across Tennessee, and as you may know from your
geography, Tennessee is a rather elongated state, we were barely on
speaking terms in the car. I decided to try and reach Jim one more
time. I stopped at a grocery store parking lot in Knoxville, Tennessee,
where I found a payphone. I called Jim who had great news, the direct
reassignment had gone through. He offered me the job of historian,
which I accepted. That trip to Great Smoky Mountains National Park will
long be remembered for two things. I had achieved my dream to work at
Custer Battlefield and for the fact that our Scottish Terrier, Penelope
Windsor, had tangled with a skunk and lost. We retreated to Missouri
with a dog wreaking of stench so malodorous that it forced us to roll
the windows down in order to combat gagging.
Beginning in October 1979 we journeyed
to Custer Battlefield National Monument, for me the park’s new
historian, and the start to an almost nine-year odyssey. Upon arrival
Jim impressed upon me the importance of fairness and objectivity in
spearheading the park’s interpretive program. That’s was sound advice
for I was known by some of my colleagues in the NPS as being pro-Custer
almost to the point of blatant hero-worshiping. But if my enthusiasm
for Custer was openly visible, it had undergone mutation by maturation
and a series of articles that had recently appeared in newspapers and
magazines. One particular article in LIFE magazine became ensconced in
my memory. LIFE wrote a scathing story of the soldier-dominated
accounts being elucidated at the park. The article pointed out a
weakness in the talks, the exclusion of the Native American viewpoint,
the conquerors of Custer. The article hit a nerve for I knew I would
need to temper my personal impressions on Custer and present equal time
to the Indian viewpoint. I endeavored to carry that theme throughout my
tenure at Custer Battlefield. Unfortunately, that philosophy ran
counter to others who could see no wrong with the Boy General.
In recent years, there has been some
criticism leveled at former superintendent Court for being one-sided in
his approach to the Little Bighorn story. Unfortunately, he has been
unfairly saddled with that moniker. While one could argue for or
against Court on other issues, one thing he did insist on was to impart
a balanced story.
Custer
Buffs On The Rampage
A balanced story, told from all
participants headlined one of my two biggest difficulties in the 1980s.
It seems that some members of the Little Bighorn Associates and the
Custer Battlefield Historical & Museum Association, organizations
devoted to the study of the Battle of the Little Bighorn and especially
Custer, found exception to the telling of the story from the Indian
perspective. Most of the members, then and now, I still hold in high
esteem but like any organization, the vocal ones get heard from but they
do not necessarily speak for the entire group. The upset members led by
Custer champion, the late John Carroll, charged the superintendent and
me with a biases toward the Indians. Their criticism did not stop, and,
I was beginning to kick myself for ever seeing that damn Errol Flynn
movie. I pondered complete disassociation with Custer rationalizing
that if these people adored Custer then all the more reason to find
disfavor with the 7th Cavalry’s colorful commander.
The crisis reached a pinnacle in the
mid-1980s when a few individuals pressed the NPS to agree to an
independent examination into alleged wrongdoings. Approximately 70
charges were leveled against the superintendent and myself, all of them
baseless I thought. But the peak of their denunciatory expressiveness
they reserved for me. The most serious and incriminating were the
accusations of pandering to the Indian point of view. A Blue Ribbon
Panel was formed comprised of scholars, and others headed by a colonel
from West Point. The Blue Ribbon Panel visited the park and their
findings revealed that their was a bias. They wrote that while the
park’s interpretive programs exhibited progress in endeavoring to impart
a balanced story more effort should be directed towards Native American
viewpoints and to recruit Native Americans within the workforce. The
Panel’s findings did not set well with the Custer buffs, who accused the
NPS of stacking the deck. None of this was true as their was not one
NPS employee on the Blue Ribbon Panel but the controversy festered.
I felt exonerated that the park’s
interpretive programs were on the right track much to the chagrin of my
attackers. If that was not enough to draw the ire of my accusers, one
even advocating my transfer to a “less responsible position” at some
remote, sleepy little park, the Blue Ribbon Panel recommended me for
promotion. I received the promotion but the controversy festered. In
fact, the entire episode left me wondering exactly where my relationship
with Custer was going. I felt impugned that people considered me
anti-Custer, or for that matter pro-Indian. I considered myself
neither, just a historian/interpreter trying to impart the park’s story
to the broad spectrum of visitors.
That there had been major changes to
the park’s interpretive programs since the arrival of Jim and myself,
there was no doubt. Instead of the usual half a dozen of so talks
daily, we embarked on a program where more than 30 programs were
presented daily. The topics included the standard “battle talks”
but expanded to incorporate discussions of Native Americans involvement
in the battle, programs on tactics, and the hiring of Native Americans
from the Crow and Northern Cheyenne reservations. A tipi was
erected on site and furbished with traditional plains Indians
accouterments.
Custer Battlefield Historical & Museum Association
Another change occurred in the early
1980s when the superintendent opened the doors for more active
participation from its cooperating association, Custer Battlefield
Historical & Museum Association, the group that sold theme-related
merchandise, mainly books and other interpretive publications. Custer
Battlefield Historical & Museum Association had been at the service of
the park since 1953. Its membership since inception had remained low,
less than a hundred but with so many people wanting to assist and
participate in the park’s programs it became natural to promote
expansion of the membership base. By the mid-1980s membership once
reserved for a few local businessmen and buffs now exploded to upwards
of 2,500.
With bulging membership came
problems. The chemistry of the board changed to the detriment of the
park and I think to CBH&MA. Board members began to meddle into park
operations to the point that the cooperating association became very
much uncooperative. Discontent mushroomed. The first issue focused
on George A. Custer, now, more often than not, my nemesis. Problems
arose when the book committee, created by the superintendent to oversee
the review and recommendations of books to be sold at the bookstore
operated by CBH&MA, rejected the sale of Dr. Lawrence Frost’s book,
CUSTER LEGENDS. Dr. Frost was the dean of Custerianna, a
well-respected author/historian, and architect of some quality books on
Custer and the Little Bighorn, many of them available at the bookstore.
The book review committee was deadlocked on the decision to carry the
book, voting 3-3. I, as park historian, and a member of the committee
representing the park, voted NO resulting in the rejection of the book.
This was a painful decision for Dr. Frost and I were friends, he having
once wrote of me as a “diamond in the rough.” I regret to this day that
my written response to Dr. Frost was not as well crafted as I would like
for it to have been for in the body of the letter I expressed to Dr.
Frost my views and that of some of the committee that it was turned down
because it offered nothing new in print that wasn’t already being
carried at the bookstore. I should have left it at that. Unfortunately
I did not, for I went on to state that the book was extremely
pro-Custer. In looking back, whether the book was pro or anti-Custer
should not have played a role in the decision making. The letter
received widespread communication for which I was condemned.
Fortunately, the relationship between Dr. Frost and myself was solid
enough and we remained friends until his death a few years later. In
my defense, it should be noted that at the time any book finding issue
with more than minor flaws in Custer’s character, would have most likely
been rejected. Approval would have resulted in a howl of protestations.
NPS "Yanks The Plug" On The CBH&MA
The seeds of discord rippled with CBH&MA
assuming more the role of an adversarial group bent on dictating
management polices instead of focusing on their mission as a cooperating
association. While cooperating associations are independent businesses,
they are subject to oversight by the NPS to assure adherence to the
established interpretive goals of that park. Members continued to write
letters to congressmen and to NPS officials both in Denver and
Washington D.C. protesting park management policies on such matters as
land preservation, trail closures, and the old standby, how the park
interpreted or did not interpret Custer. The issues with CBH&MA had
not reached their crescendo before I departed the battlefield in May
1988, however, the recipe for disaster was ominous. I warned a few of
my CBH&MA friends that if the association did not refrain from
interfering with park operations, the time would come when the NPS would
yank the plug on CBH&MA as the park’s cooperating association.
Unfortunately, my words went unheeded and CBH&MA was removed from the
park only a few years later, a disgraceful honor, I believe the
organization will have to shoulder for as long as the Association
exist.
I departed Custer Battlefield in 1988,
having served almost nine years at the park as Chief Historian. Most
people thought I would never leave, after all, it had been my lifelong
ambition. Why did I leave? Money was part of it. A promotion was in
the offering, and a chance to work closer to aging family members living
in New Mexico certainly aided the decision. But another reason
persisted, which was fatigue. Fatigue from dealing with the same story
and answering the same questions everyday and sometimes even into the
night. It was not uncommon for friends or total strangers to call me up
to talk “Custer.” While I still enjoyed discussing the battle, I was
more interested in the total concept of the Indian Wars and to a larger
degree Western history itself. Santa Fe offered the opportunity to grow
and expand and to work under the guidance of Dr. Melody Webb, wife of
pre-eminent western historian, Robert Utley, and a fine historian in her
own right.
My years in Santa Fe were good.
Melody taught me a lot about history and helped me immeasurably in the
art of writing history. She encouraged me to pursue post-graduate work
that led to a Master’s Degree in the U.S. West under the tutelage of
University of New Mexico professor, Dr. Paul A. Hutton. I’m grateful
for the opportunity to learn from the best in the business. But I never
got Custer or Little Bighorn Battlefield (the name change came in 1991)
out of my system. In the mid-90s the vacancy for the superintendent’s
position came open. I applied but like my seasonal and early NPS
experiences, I was not selected. A strange thing happened, however, in
the fall of 1997 while working at my office on the campus of Sul Ross
State University, Alpine, Texas. I received a call from then Rocky
Mountain Regional Director, John Cook, who proffered me the job of park
superintendent at Little Bighorn Battlefield National Monument. What a
turn of events. Rebuffed while competing for the job, it was now being
handed to me without benefit of competition, the same as in 1979.
Superintendent
I returned to the battlefield in March
1998. But things had changed dramatically since my ten-year hiatus from
the bluffs overlooking the Little Bighorn valley. Gone was the name
Custer Battlefield replaced with the more appropriate Little Bighorn
Battlefield. Gone was CBH&MA as the cooperating association replaced
with Southwest Parks & Monuments Association (now Western National
Parks). Staff dynamics shifted too. There were more Native Americans
in the workforce and not just in lower paying positions. The chief
ranger and the administrative officer were both Native Americans. The
interpretive programs of which I took so much pride and heat had
continued to evolve. Additional programs dedicated to telling the story
from the Native American viewpoints had been installed. My friend
Custer remained part of the story but he did not dominate as before.
Programs generated focused on the telling of the “Why there was a
battle,” and the “Causes.” Still the “Battle Talk” remained a
quintessential component of the park story as it had been since
Superintendent Luce’s days. The only change to it was the frequent
telling of the story by a Native American much to the delight and
insistence of the public. And on the anniversary of the battle, Native
American programs took center stage with the cavalry.
But the primary objective outlined to
me in a Denver meeting prior to my arriving at the battlefield to assume
official duties focused on acquiring funds to build the Indian
Memorial. The Memorial formed part of the 1991 Act that changed the
name of the park, however, no federal funding was authorized to build
the facility. I received a significant number of emails and other
communications urging me to not support the building of the Memorial or
at least have it built in the valley. The problem with all these
so-called alternatives was that a place to build the Memorial had
already been selected by the Indian Memorial Advisory Committee. I
could not change that fact even if I wanted too, and I didn’t. After
several failed attempts to secure funding through the private sector, I
took it upon myself with the blessings of the Denver Office, to meet
with the Montana delegation in Washington, D.C. Ultimately, the
meetings proved beneficial for federal funds were secured and the
Memorial built, for which I am so proud. During the process of fund
acquisition, I received threatening emails, some of which claimed that
Custer was surely turning over in his grave over my advocacy for an
Indian Memorial. I would like to think I understand enough of Custer’s
character to believe that he, as a soldier, would only tip his hat in
acquiescence to the victors that hot June Sunday in 1876. Custer was
many things but he was not petty nor was he an Indian-hating war monger
as perceived by the majority of the public who visited the site.
Thirteen years at the battlefield has convinced me that most of what
constitutes the public’s knowledge about Custer, and for clarity I lump
the media in this arena as well, is a compilation of bad facts from bad
movies.
Friends of the Little Bighorn
Battlefield
The return to the battlefield gave me
an opportunity to work with a broader spectrum of constituents and renew
relationships with past groups. My two predecessors, both Native
Americans, had opened doors to the Indian communities that I could never
have opened on my own. Working with the tribes to build the Indian
Memorial was a priceless experience, particularly with the Northern
Cheyenne. I will remember the words of Clifford Long Sioux, friend and
Vice President of the Friends of Little Bighorn Battlefield, who
succinctly stated to me that in all his years that he and most members
of the Northern Cheyenne Tribe never visited the battlefield. Why, I
asked, to which he replied their was nothing there to honor their
efforts. He declared that all the markers on the battlefield and the
monument were for the soldiers. No acknowledgment to the victors. Now
with the Indian Memorial, there was a reason to visit the site. I
understood his words.
I have endeavored to tell my Custer
friends on many occasions that the Indian Memorial was the right thing
to do, that they should not view the Indian Memorial as a slap in the
face to the U.S. soldiers or to Custer himself. I viewed my mission in
the 1980s and as superintendent, 1998-2002, as simply endeavoring to
elevate Indian contributions to the understanding of the story to the
same level as the soldiers and Custer, and not by any measure to
misconstrue the rise of Indianism at the battlefield as a denigration of
Custer.
For most part, the remainder of my
tenure at the battlefield as superintendent was placid. Accomplishments,
there were some, the reopening of the interpretive trails, the
establishing of new wayside exhibits, new restrooms, the erection of the
first Native American markers on the battlefield to indicate where their
warriors had fallen, the establishment of the Friends of the Little
Bighorn Battlefield, and reopening positive relations with some of my
nemesis, namely a few folks affiliated with CBH&MA. I remain proud of
the effort the staff put in to make the 125th anniversary the
success it was. Horrors of what happened during the Centennial Observance
where protests marred what should have been a day of remembrance to all
who fought and died at Little Bighorn consumed my every thoughts in 2001.
That the program came off without major glitches credit must be directed
to the staff. Support groups like the various Indian tribes, the Friends
of the Little Bighorn Battlefield and numerous individuals gave of their
time and energy to help with the remembrance. Even the very people who I
philosophically clashed with over the Indian Memorial supported the
festivities.
As
superintendent, I never got away from Custer. I took delight in sitting
in on seasonal talks, to give them constructive criticism when needed, or
to applaud their performances, much like I had done twenty years before.
The memories of my days at Custer, I will always cherish. Funny thing
though, as much as I believe I have matured in my opinion of Custer, I
still cannot help thinking he has been misunderstood or the facts twisted
to create a selective, negative image. Despite Custer’s shortcoming, and
he had many, he was not a demonic Indian-killing fiend or should have been
tried for war crimes as one visitor noted in the remarks column of the
Visitor Register. I have traveled a long road with Custer and I hope to
stay on that journey until the end of the trail.
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